In this Privacy Policy, unless the context requires otherwise:

"We", "Us", "Our" refers to FocalDive, a product engineering company registered in Sri Lanka, operating through the domain focaldive.io.

"You", "Your" refers to any individual or entity accessing or using our Website and services.

"Website" refers to focaldive.io and all associated subdomains.

"Services" refers to AI-Powered Product Engineering, MVP Development, SaaS Platform Development, Mobile Application Development, Low-Code/No-Code Solutions, DevSecOps, and any related consulting or development services provided by FocalDive.

"Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, company name, and IP address.

"Processing" means any operation performed on Personal Data, whether or not by automated means, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, or erasure.

FocalDive is an AI-Powered Product Engineering and SaaS Development company based in Sri Lanka. We specialize in building intelligent, scalable digital products for startups and enterprises worldwide.

Our services include full-cycle product development, from ideation and MVP development to deployment and scaling. We leverage artificial intelligence, modern frameworks, and cloud-native architectures to deliver high-quality solutions.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website or engage with our services.

You have the following rights regarding your Personal Data:

Right of Access - You may request a copy of the Personal Data we hold about you.

Right to Rectification - You may request correction of inaccurate or incomplete Personal Data.

Right to Erasure - You may request deletion of your Personal Data, subject to legal obligations requiring us to retain certain data.

Right to Restriction - You may request that we limit the processing of your Personal Data under certain circumstances.

Right to Data Portability - You may request to receive your Personal Data in a structured, commonly used, and machine-readable format.

Right to Object - You may object to the processing of your Personal Data for direct marketing or where processing is based on legitimate interests.

To exercise any of these rights, please contact us at info@focaldive.io. We will respond to your request within 30 days.

We may collect and process the following categories of Personal Data:

Information You Provide Directly: When you fill out a contact form, book a consultation call, subscribe to our newsletter, or communicate with us via email, we may collect your name, email address, phone number, company name, job title, and project details.

Automatically Collected Information: When you visit our Website, we may automatically collect certain technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

Third-Party Services: We use third-party tools such as analytics platforms and scheduling services (e.g., Cal.com) that may collect data in accordance with their own privacy policies.

We process your Personal Data on the following legal grounds:

Consent - Where you have given explicit consent for us to process your data for specific purposes, such as receiving marketing communications.

Contractual Necessity - Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as providing our development services.

Legitimate Interests - Where processing is necessary for our legitimate business interests, such as improving our services, ensuring website security, and conducting business analytics, provided these interests do not override your fundamental rights.

Legal Obligation - Where processing is necessary to comply with applicable laws and regulations.

The goals of processing your Personal Data include: responding to your inquiries, providing and improving our services, sending relevant communications, analyzing website usage, ensuring security, and complying with legal requirements.

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Contact form submissions and consultation booking data are retained for up to 24 months from the date of last interaction, unless a longer retention period is required by law or for ongoing business relationships.

Website analytics data is retained in anonymized or aggregated form and may be kept indefinitely for trend analysis and service improvement.

When Personal Data is no longer needed, we will securely delete or anonymize it using industry-standard methods.

We store data using secure cloud infrastructure with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

We process your Personal Data in the following ways:

Service Delivery - To respond to your inquiries, schedule consultation calls, provide project estimates, and deliver our product engineering and development services.

Communication - To send you relevant updates about our services, project progress, and, where you have opted in, marketing communications. You may unsubscribe from marketing emails at any time.

Website Improvement - To analyze how visitors use our Website, identify areas for improvement, and optimize user experience through analytics and performance monitoring.

Security - To detecturrence, prevent, and address technical issues, fraud, and unauthorized access to our systems.

Legal Compliance - To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your Personal Data to third parties. We may share data with trusted service providers who assist us in operating our Website and delivering services, subject to appropriate data protection agreements.

In the event that FocalDive undergoes a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred to the successor entity.

In such cases, we will notify you before your Personal Data is transferred and becomes subject to a different privacy policy. We will take reasonable steps to ensure that the successor entity provides at least the same level of protection for your Personal Data as described in this Privacy Policy.

If you do not wish your data to be transferred, you may contact us to request deletion of your Personal Data prior to the completion of such a transaction.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your Personal Data, we will make reasonable efforts to notify you, such as by posting a prominent notice on our Website or sending an email to registered users.

Your continued use of our Website and services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

This Privacy Policy shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

If you are accessing our Website from outside Sri Lanka, you acknowledge that your Personal Data may be transferred to and processed in Sri Lanka, and you consent to such transfer and processing.

While we implement reasonable security measures to protect your Personal Data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

To the maximum extent permitted by applicable law, FocalDive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to any breach of this Privacy Policy or unauthorized access to your Personal Data.

Our total liability for any claims related to this Privacy Policy shall not exceed the amount you have paid to FocalDive for services in the 12 months preceding the claim, or $100 USD, whichever is greater.