Weels – Smart Delivery Management for Local Shops & Customers
Weels – Smart Delivery Management for Local Shops & Customers

Overview

Weels reimagines how local restaurants and grocery shops handle deliveries in Sri Lanka. Before Weels, shop owners faced a fragmented process: customers would place orders, and owners had to manually call third-party delivery riders, coordinate pickups, track packages, and handle cash payments – all while running their business. This disconnected workflow led to delays, miscommunication, and lost revenue. Weels brings everything into one seamless mobile platform. Customers can browse shops, place orders, and pay online. Shop owners receive orders instantly and manage them through a dedicated dashboard. Delivery personnel get automated assignments with real-time tracking. By digitizing the entire order-to-delivery chain, Weels eliminates the chaos of manual coordination and empowers local businesses to compete with larger delivery platforms – without the hefty commission fees.

Features

Real-Time Order Management:

Shop owners receive instant notifications when orders come in. They can accept, prepare, and mark orders ready for pickup – all from their mobile screen. No more missed calls or scribbled notes.

Multi-User Ecosystem:

Three dedicated app experiences serve customers, shop owners, and delivery personnel. Each user type gets a tailored interface designed for their specific workflow and needs.

Integrated Online Payments:

Customers pay securely via card through WebXpay integration. Shop owners receive payments directly, eliminating cash handling risks and simplifying end-of-day reconciliation.

Automated Delivery Assignment:

Once an order is ready, the system automatically notifies available delivery personnel. Riders can accept jobs, view pickup/drop-off locations, and update delivery status in real-time.

Owner Dashboard & Revenue Reports:

Shop owners access detailed insights including daily sales, order history, popular items, and revenue summaries – helping them make smarter business decisions.

SMS Order Reminders:

Automated SMS notifications keep customers informed about order confirmation, preparation status, and delivery progress – reducing support calls and improving satisfaction.

Tech Stack

React NativeReact Native
React (Vite)React (Vite)
ExpressExpress
Node.jsNode.js
PostgreSQLPostgreSQL
WebXpayWebXpay

Impact

Weels addresses a critical gap in Sri Lanka's local commerce ecosystem. By replacing fragmented phone calls and manual coordination with a unified digital platform, shop owners report significant time savings and fewer missed orders. The app empowers small restaurants and grocery stores to offer delivery services that rival larger competitors – without surrendering margins to aggregator platforms. Early adopters have seen improved customer retention through the convenience of online ordering and real-time tracking. Weels stands as a testament to FocalDive's mission: delivering affordable, tailored digital solutions that transform how local businesses operate and grow.

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